Terms and Conditions

 

Ordering

The products are ordered from the online store using the shopping cart. The customer selects the products and product quantities to the shopping cart. Products can be added and removed to and from the cart during shopping.

When the customer is satisfied with the content of the shopping cart, the ‘Cart’ button is clicked and the order can be finished. After pressing the ‘Place order’ button the order becomes binding. Once the order is confirmed by us, the customer receives an order receipt e-mail.

New customers receive a “new account” e-mail when a customer signs up via checkout or account pages. The customer can sign in to ‘My Account’ and view recent orders, manage shipping and billing addresses and password and account details.

A notification e-mail is sent to the customer when the order has been dispatched along with the shipment tracking number.

 

Delivery

Rugby Shop Finland online store delivers products only in Finland.

Estimated delivery time for stock items is one to three (1-3) weeks. All deliveries are registered packages and can be monitored. The orders are delivered as postal parcels to a post office or to posti parcel point.

Delivery to a rugby event in capital area (e.g. a training, match, or tournament) is also a possibility. Details of the delivery shall be agreed between the customer and Rugby Shop Finland prior to the delivery.

 

Prices

The current product prices are shown on the Rugby Shop Finland online store. The prices are in Euros (EUR). Rugby Shop Finland online store reserves the right to change the prices.

Shipping costs are added to the order price when using a postal parcel or a delivery to a posti parcel point. Shipping cost is 9.90 euros (€).

Delivery to a rugby game in capital area is free of shipping costs.

 

Privacy Policy

Rugby Shop Finland online store customer information is confidential and we will not disclose customer information to others.

Rugby Shop Finland online store does not register the customers personal identification number, bank details, or credit card data.

 

Terms of Payment

Orders are paid before shipment by advance payment (bank transfer). The account number and payment instructions are found on the order receipt e-mail sent to customer. When the payment appears on our account, we will dispatch the order.

If we do not receive a payment within 30 days from the order notification e-mail, we consider the order to be withdrawn automatically.

Payment with cash or by card is possible when the order is delivered to a rugby event in the capital area. We accept the following cards: MasterCard, Visa, American Express, Maestro, Electron, and JCB.

 

Returns

If you are not satisfied with your purchase, contact Rugby Shop Finland by e-mail or using the contact form. Rugby Shop Finland has to be informed about the returning of the purchased item(s) within 14 days after receiving the order. After this the customer is contacted by e-mail and the product(s) can be returned. The product(s) must be essentially in the same condition as when received.

If you have received incorrect items or damaged items the return costs are paid by Rugby Shop Finland. Otherwise we do not offer free return.

 

Force Majeure

Rugby Shop Finland is not responsible if the delivery is delayed or prevented due to a reason not controlled by Rugby Shop Finland.